Refund Policy for Rebornow
1. Refund Eligibility
At Rebornow, we are committed to providing our clients with the highest quality hypnotherapy services. We understand, however, that there may be circumstances where you may request a refund. Please read this Refund Policy carefully to understand the conditions under which refunds may be granted.
2. Refund Requests
You may request a refund under the following conditions:
a. Cancellation of Appointment: If you need to cancel an appointment and request a refund, you must do so at least 48 hours in advance of your scheduled appointment time. Refunds for cancellations made within 48 hours of the appointment may be subject to review on a case-by-case basis.
b. Dissatisfaction with Services: If you are dissatisfied with the hypnotherapy services provided to you and believe that they did not meet your expectations, you may request a refund. Your request will be reviewed, and eligibility for a refund will be determined at the discretion of Rebornow.
c. Technical Issues: If you encounter technical issues or difficulties accessing our online services that prevent you from receiving the hypnotherapy services you paid for, you may request a refund. We will investigate and resolve technical issues promptly.
3. Refund Process
To request a refund, please follow these steps:
a. Send an email to [Email Address] with the subject line "Refund Request."
b. Provide your name, contact information, and a detailed explanation of the reason for your refund request.
c. Include any relevant supporting documents or evidence, such as appointment details, transaction receipts, or information about technical issues.
d. Our team will review your request and respond within [X] business days to confirm whether your refund request has been approved.
4. Refund Amount
The amount refunded will be determined based on the following:
a. If your request for a refund due to dissatisfaction with services is approved, the refund amount may be for the full or partial cost of the service, depending on the circumstances.
b. If your request for a refund due to technical issues is approved, the refund will be for the full amount you paid for the affected service.
c. Refunds will be processed using the original payment method used for the transaction.
5. Refund Exceptions
Please note that refunds will not be issued under the following circumstances:
a. If you fail to cancel an appointment at least 48 hours in advance.
b. If you do not attend a scheduled appointment without prior notice.
c. If you request a refund after services have been rendered, except in cases of dissatisfaction with services.
6. Contact Information
If you have any questions or need further assistance regarding our refund policy, please contact us at [Email Address] or [Phone Number].
7. Changes to Refund Policy
Rebornow reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes to the policy will be posted on our website, and the effective date will be updated accordingly.
By using Rebornow and its services, you agree to abide by the terms and conditions outlined in this Refund Policy.
Thank you for choosing Rebornow for your hypnotherapy needs. We are committed to providing you with exceptional service and support.